Frequently asked questions
Everything people ask us about MelloMinds, in one place.
MelloMinds basics
Is MelloMinds really free?
Yes. The Free plan includes unlimited booking and scheduling, client intake forms, a client database, session notes with templates, Google Calendar & Meet sync and offline payment tracking. No credit card required, no time limit. Online payments (Razorpay), questionnaires, consent forms, worksheets and WhatsApp reminders come with the Individual and Team plans.
How secure is my client data?
We use 256-bit AES encryption, TLS 1.3 for data in transit, and store all data on servers in India. Your client records are protected with the same standards used by banks and healthcare systems.
Can I transfer clients to another therapist?
Yes. MelloMinds has a built-in client transfer system that lets you securely send or receive clients between practitioners with full session history intact.
Does MelloMinds integrate with Google Calendar?
Yes. We offer full Google Calendar sync via OAuth — every booking automatically reflects on your personal calendar, and Google Meet links are auto-generated for virtual sessions.
What payment methods are supported?
The Free Tier supports offline payments (Cash, UPI, manual tracking). Online payment collection via Razorpay is included in the Individual and Team plans (Enterprise includes every feature).
Who is the Enterprise plan for?
The Enterprise plan is designed for clinics, group practices, and mental health organizations that need multi-seat management, custom branding, advanced analytics, and dedicated support.
Can I customize my booking page?
Yes. You can set a custom booking slug, add intake form questions, configure session types and durations, and share a public booking link with your clients.
How do I get started?
Simply click "Get Started Free" — create your account, set up your availability, and share your booking link. You can be up and running in under 5 minutes.
Who MelloMinds is for
Who is MelloMinds designed for?
MelloMinds is built for mental health professionals in India: solo therapists, counsellors, psychologists, psychiatrists, and multi-therapist clinics and mental health organizations.
Does MelloMinds work for clinics with multiple therapists?
Yes. The Team plan supports up to 20 users with role-based access, a supervisor view of team analytics, and revenue tracking per therapist. The Enterprise plan offers unlimited seats.
Comparing MelloMinds
What is the best practice management software for therapists in India?
For therapists in India, MelloMinds covers the most ground in this comparison: it is built for therapists, priced in rupees, has a free plan, and includes online booking, Google Calendar and Meet, Razorpay payments, automatic invoices, session note templates, intake forms, homework tracking and team analytics. It is also built around India’s DPDPA 2023 and states AES-256 encryption at rest.
How is MelloMinds different from TealFeed?
Both are built for therapists, priced in rupees, and offer online booking, Google Calendar sync, Meet links, online payments, email and WhatsApp reminders, a booking link, a website and a team plan. MelloMinds has a free plan and TealFeed does not. MelloMinds also publicly lists session note templates, intake forms, homework tracking, case transfer, team revenue analytics, role-based access, AES-256 encryption and DPDPA 2023 design, which TealFeed does not publicly state.
Is a spreadsheet or pen and paper enough to run a therapy practice?
Both are free and familiar, and a spreadsheet can hold a client list. Neither offers online booking, calendar sync, payments, invoices, reminders, intake forms, session note templates or encryption, so these tasks stay manual. MelloMinds has a free plan that covers scheduling, intake forms, notes and calendar sync, and lets you download client records in an Excel-friendly format.
Does MelloMinds have a free plan?
Yes. The MelloMinds Free plan needs no credit card and includes unlimited scheduling, intake forms, session notes and calendar sync. Paid plans are priced in rupees: Individual at ₹699 per month and Team at ₹899 per user per month.
Does MelloMinds send WhatsApp reminders and include a website?
Yes. WhatsApp reminders and notifications are a paid add-on on the Individual and Team plans, starting at ₹270.10 for 200 messages; messages never expire. A custom website and domain with booking built in comes with the Enterprise plan. Automated email reminders and a personal booking link are available on every plan.
Is MelloMinds compliant with India’s DPDPA 2023?
MelloMinds is built around India’s Digital Personal Data Protection Act, 2023, and encrypts data at rest with AES-256. Spreadsheets and pen and paper give no such protection, and most alternatives here do not publicly state their encryption.
How was this comparison made?
Each feature is marked from publicly available information as of September 2026. A question mark means the provider does not publicly state the feature, not that it is missing. Features and pricing change, so check each provider’s website before you decide.
Therapy practice management software
What is therapy practice management software?
It is software that runs the business and clinical sides of a therapy practice in one place: online booking synced to your calendar, intake and consent forms, payments and invoices, reminders, client records and session notes. It is also called a therapy PMS, therapy management software, therapy software, EHR or EMR, or clinical CRM.
Which billing software works best for therapy practices?
Billing built into your practice management software usually works best, because payments, invoices and refunds attach to the right booking automatically. In India, look for UPI payments at booking, automatic invoices with your GSTIN if registered, refunds that follow your cancellation policy, per-client fees and packages, and an export your CA can use. US-built tools focus on insurance billing, which most therapy clients in India do not use.
Which practice management software do therapists prefer most?
No reliable survey ranks these tools for Indian therapists. Therapists tend to stay with tools where clients can book and pay from a phone, UPI and WhatsApp reminders work, pricing is in rupees with no cut of session fees, notes are quick to write, and data is easy to export. The best choice is the one that fits how you work after a one-week trial.
Where can I buy practice management software for therapists?
Directly from each company's website, as a monthly or yearly subscription. There is nothing to install. Sign up for the free plan or a trial, run it for a week with real bookings, then upgrade inside the app. Clinics with more than a handful of therapists usually ask the sales team for a quote.
How much does therapy practice management software cost in India?
As of October 2026, India-built therapy tools for a solo therapist mostly cost ₹700 to ₹1,500 a month. Global platforms cost about $49 to $99 a month. Clinic plans run about ₹800 to ₹2,500 per clinician. Budget separately for gateway fees of around 2 percent, message credits and 18 percent GST.
Do I need practice management software if I only see a few clients?
Not always. If you see four clients a week, a diary and a spreadsheet may be enough for now. Software usually starts paying for itself once you notice you are losing track of bookings, payments or notes: matching UPI screenshots every week, double bookings, sending every reminder by hand, or adding a second therapist.
What should I check before choosing therapy practice management software?
Run one real week on the free plan or trial, including a booking, a payment and a cancellation. Ask where client data is stored and how you export it if you leave. Read what is included and what is an add-on, and check whether the company takes a cut of your session fees.
Payments and Razorpay
How long does it take to start collecting payments?
Account creation takes under 20 minutes. KYC verification takes 3 to 4 business days. You can build and test your integration in Test mode while waiting.
Can I use Razorpay without a website?
Yes. A social media profile on Instagram, Facebook, or LinkedIn is acceptable during signup. You can also use Razorpay Payment Links and Payment Pages without any integration, so no website or code is required.
What if my KYC gets rejected?
Razorpay sends an email explaining the reason. Common causes are a mismatch between the PAN name and the bank account name, a blurry document upload, or an inaccessible website URL. Fix the issue and resubmit through the Dashboard under Account → KYC.
Is there a signup fee?
No. Razorpay charges a per-transaction fee, typically 2 percent for domestic cards and lower for UPI, after your account is active. There is no monthly fee for the standard plan.
Can I accept international payments?
International payments require a separate activation. Once your account is live, apply for international payment enablement from Settings → Payment Methods → International Payments. Approval typically takes 5 to 7 business days and requires additional documentation.
Check-Ins and guided exercises
What is box breathing?
Box breathing is a paced breathing technique with four equal counts: breathe in for 4, hold for 4, breathe out for 4 and hold for 4. Repeating it for 2 to 4 minutes slows your breathing and heart rate, which can ease anxiety and help you feel grounded.
How do you do 4-7-8 breathing?
Breathe in quietly through your nose for 4 counts, hold your breath for 7, then exhale fully through your mouth for 8. The long exhale activates the parasympathetic nervous system, which is why many people use it to wind down before sleep. Start with 4 to 7 rounds.
What is the 5-4-3-2-1 grounding technique?
It is a sensory grounding exercise that brings your attention back to the present. You name 5 things you can see, 4 you can feel, 3 you can hear, 2 you can smell and 1 you can taste. Therapists often suggest it for panic, anxiety and dissociation.
What is a physiological sigh?
A physiological sigh is two inhales through the nose, the second a short top-up, followed by one long exhale through the mouth. It is one of the fastest known ways to lower stress in real time, and a few rounds over 1 to 2 minutes is usually enough to feel a shift.
What is the butterfly hug?
The butterfly hug is a self-soothing technique from EMDR therapy. You cross your arms over your chest and tap each shoulder alternately, left then right, while breathing slowly. The bilateral tapping can help calm emotional activation. It supports, but does not replace, EMDR with a trained therapist.
What is a CBT thought record?
A thought record is a cognitive behavioural therapy (CBT) exercise for examining a distressing thought. You note the situation, your emotion and its intensity, the automatic thought, and the evidence for and against it, then write a more balanced alternative. Re-rating the emotion afterwards shows how much it has shifted.
Are these exercises free, and is my data stored?
Every practice is free with no sign-up. Nothing you type or tap is uploaded or saved. Everything runs in your browser and is cleared when you close the practice.
Can therapists share these practices with clients?
Yes. Each practice has a copy-link button that creates a direct link to that exercise, so therapists can send clients a specific practice to use between sessions. Inside the MelloMinds app, therapists can also assign and track therapeutic activities for clients.